Privacy Policy

1. Information We Collect

Information you provide to us. When you use our booking form to schedule a call or contact us, we collect the information you submit, which may include your name, business email address, phone number, company name, the service you are interested in, and any message you write. We also keep a record of when your request was submitted.

Information collected automatically. When you visit the Site, our servers and hosting provider may automatically record technical information such as your IP address, browser type, device type, pages requested, and the date and time of your visit. We use this for security, fault diagnosis, and abuse prevention, including limiting repeated form submissions.

Cookies and similar technologies. We use only essential cookies and similar storage at this time. See our Cookie Notice.

We do not knowingly collect sensitive personal information, and we ask that you do not include any in your messages to us.

2. How We Use Your Information

We use the information we collect to:

• respond to your enquiry and schedule and conduct a call with you;
• provide, operate, and maintain the Site;
• protect the Site and our users against spam, fraud, and unauthorized access;
• communicate with you about your request and, where you ask us to, about our services;
• comply with legal obligations and enforce our terms.

We do not sell your personal information, and we do not share it for third-party advertising.

3. How We Share Information

We share personal information only as needed to run our business:

• Service providers that host the Site, store our data, or help us operate our systems, under obligations to protect it.
• Professional advisers, such as lawyers and accountants, where necessary.
• Legal and safety reasons, where we believe disclosure is required by law, legal process, or to protect rights, property, or safety.
• Business transfers, if we are involved in a merger, acquisition, or sale of assets, in which case your information may be transferred as part of that transaction.

4. Data Retention

We keep enquiry and booking information for as long as needed to respond to you and manage any resulting business relationship, and for a reasonable period afterward ([retention period, e.g. 24 months]) unless the law requires us to keep it longer. We then delete or anonymize it.

5. Security

We use reasonable administrative, technical, and organizational measures to protect personal information, including encrypted connections (HTTPS), access-controlled administration, input validation, and rate limiting. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

6. Your Choices and Rights

You may contact us at any time to ask us to access, correct, or delete the personal information we hold about you, or to stop contacting you.

7. Children’s Privacy

The Site is intended for business users and is not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has given us information, please contact us and we will delete it.

8. Third-Party Links

The Site may link to third-party websites or services (for example, a scheduling tool). We do not control them and are not responsible for their privacy practices. Please read their policies before providing information.

9. International Visitors

Information we collect is processed and stored on servers operated by our hosting provider. If you access the Site from outside Bangladesh, you understand that your information may be transferred to and processed in other countries.

10. Changes to This Policy

We may update this policy from time to time. We will post the updated version on this page with a new “Last updated” date. If we make material changes, such as adding analytics tools, we will give appropriate notice, and where required, ask for your consent.

11. Contact Us

Vorlanix Technologies

Email: abir@vorlanix.com